Welcome to REKAPA! This User Agreement (“Agreement”) governs your access to and use of the Cross Auto Accessories website https://rekapashop.nl/ the “Site”), including any purchases you make. By accessing or using the Site, you agree to be bound by this Agreement and our Privacy Policy. If you do not agree to all terms of this Agreement, please do not use the Site.

 

1. Acceptance of This Agreement

 

  1. Binding Contract: This Agreement constitutes a legally binding contract between you (“User” or “you”) and Cross Auto Accessories (“Company,” “we,” “us,” or “our”).
  2. Eligibility: By using the Site, you confirm that you are at least 18 years old or are using the Site under the direct supervision of a parent or legal guardian who agrees to be bound by this Agreement.
  3. Updates: We may update this Agreement from time to time. Your continued use of the Site after any such changes constitutes your acceptance of the revised Agreement.

 

2. Your Account

 

  1. Account Creation: You may need to create an account to access certain features or make purchases on the Site. You agree to provide accurate, current, and complete information during the registration process.
  2. Account Security: You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

 

3. Our Products and Your Orders

 

  1. Product Nature: Cross Auto Accessories specializes in custom-made roof racks, produced specifically for your vehicle based on the information you provide (make, model, year, etc.).
  2. Order Placement: When you place an order, you are making an offer to purchase a custom-produced item. Our acceptance of your order occurs when we send you an order confirmation.
  3. Accuracy of Vehicle Details: You are solely responsible for providing accurate and complete vehicle information during the ordering process. Errors in the details you provide may result in an incorrectly manufactured product for which we cannot be held responsible.
  4. Pricing and Payment: All prices are in [Your Currency, e.g., USD] and exclude applicable taxes and shipping fees, which will be added at checkout. You agree to pay the full amount for your orders using the payment methods available on the Site.

 

4. Shipping and Delivery

 

  1. International Shipments: We ship our custom products from Turkey to the United States. Delivery times are estimates and can be affected by factors outside our control, such as customs procedures and carrier delays.
  2. Customs, Duties, and Taxes: You are exclusively responsible for all import duties, customs fees, and taxes imposed by the destination country. These charges are not included in the product price or shipping cost. We recommend checking with your local customs office for estimated costs before placing an order.
  3. Risk of Loss: The risk of loss for products purchased from the Site transfers to you upon our delivery of the product to the shipping carrier.

 

5. Return and Refund Policy

 

This Agreement incorporates our detailed Return Policy by reference. Please review our [Link to your Return Policy Page] for complete information.

Specific to our custom-made products:

  • No Discretionary Returns: Due to the personalized nature of our custom-made roof racks, we do not accept returns for non-defective items (e.g., if you change your mind or provided incorrect vehicle information).
  • Defective or Incorrect Items: If the product you receive is defective due to a manufacturing error, incorrectly produced based on the vehicle information you provided, or damaged during shipping, you must notify us immediately (within [e.g., 3 business days] of receipt). We will then work to resolve the issue through an exchange, repair, or refund, at our expense.

 

6. Intellectual Property

 

All content on the Site, including text, graphics, logos, images, product designs, and software, is the property of Cross Auto Accessories or its licensors and is protected by intellectual property laws. You may not use any Site content without our express written permission.

 

7. Permitted Use and User Conduct

 

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, any third party. Prohibited conduct includes, but is not limited to:

  • Submitting false or misleading information.
  • Attempting to interfere with the Site’s operation or security.
  • Using the Site for any illegal or unauthorized purpose.
  • Collecting personal data about other users without their consent.

 

8. Disclaimers

 

The Site and all products are provided “as is” and “as available.” We make no warranties, express or implied, regarding the Site’s operation or the products offered, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Site will be uninterrupted, secure, or free from errors.

 

9. Limitation of Liability

 

To the maximum extent permitted by law, Cross Auto Accessories, its directors, employees, and agents, will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of profits, data, or goodwill) arising from your use of the Site or products purchased from it, regardless of the legal theory. Our total liability to you for any claims arising from these Terms or your use of the Site will not exceed the amount you paid for the product in question.

 

10. Governing Law and Dispute Resolution

 

This Agreement shall be governed by and construed in accordance with the laws of [State in the USA where your business is legally registered, or a state whose laws you choose to govern this agreement, e.g., the State of Delaware, without regard to its conflict of law principles].

Any dispute arising from or related to this Agreement or your use of the Site will be resolved exclusively by [e.g., binding arbitration in accordance with the rules of the American Arbitration Association, or the courts located in [Your Chosen City/County, State]].

 

11. Termination

 

We reserve the right to suspend or terminate your access to the Site or your account, without notice, for any violation of this Agreement or for any other reason, at our sole discretion.

 

12. Contact Us

 

If you have any questions about this Agreement, please contact us at:

Cross Auto Accessories

ADRESS: Küplüpınar İtfaiyeci Mehmet Yaraş Sokak NO:7 DÜKKAN:2, 16050 Osmangazi/Bursa

EMAIL: contact@rekapashop.nl

Phone Number: +90 5384514573